DEFINITIONS
Client: Any professional or capable natural person as defined by Articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services: https://twistandcie.com/ provides the Clients with:
Content: All the elements that make up the information on the Site, including texts, images, and videos.
Client Information: Hereinafter referred to as “Information” which corresponds to all personal data that may be held by https://twistandcie.com/ for the management of your account, client relationship management, and for analysis and statistical purposes.
User: Any Internet user connecting to and using the aforementioned site.
Personal information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom they apply” (Article 4 of Law No. 78-17 of January 6, 1978).
The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).
1. PRESENTATION OF THE WEBSITE
In accordance with Article 6 of Law No. 2004-575 of June 21, 2004, for trust in the digital economy, it is specified to users of the website https://twistandcie.com/ the identity of the various parties involved in its implementation and monitoring.
Owner: TWIST AND CIE SASU – 16, rue Antonin Raynaud, 92300 Levallois-Perret, France
Publication Manager: TWIST AND CIE – contact@twistandcie.com. The publication manager is a natural or legal person.
Webmaster: Aldric FOUCAULT – aldric.foucault@gmail.com
Host: OVH – 2 rue Kellermann, 59100 Roubaix, 1007
Data Protection Officer: TWIST AND CIE – contact@twistandcie.com
These legal mentions of GDPR are from the free legal mention generator for a website.
2. GENERAL CONDITIONS OF USE OF THE SITE AND SERVICES OFFERED
The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Client cannot in any way reuse, transfer, or exploit for their own account all or part of the elements or works of the Site.
The use of the site https://twistandcie.com/ implies full and complete acceptance of the general conditions of use described below. These terms of use may be modified or supplemented at any time; users of the site https://twistandcie.com/ are therefore invited to consult them regularly.
This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by https://twistandcie.com/, which will then endeavor to communicate to users beforehand the dates and times of the intervention.
The website https://twistandcie.com/ is updated regularly. Similarly, the legal notices can be modified at any time: they nevertheless impose themselves on the user who is invited to refer to them as often as possible in order to take note of them.
3. DESCRIPTION OF SERVICES PROVIDED
The website https://twistandcie.com/ aims to provide information concerning all activities of the company. https://twistandcie.com/ strives to provide information that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in the update, whether by its own doing or that of third-party partners who provide this information.
All the information indicated on the site https://twistandcie.com/ is given as an indication, and is likely to evolve. Furthermore, the information appearing on the site https://twistandcie.com/ is not exhaustive. They are given subject to modifications having been made since they were put online.
4. CONTRACTUAL LIMITATIONS ON TECHNICAL DATA
The site uses the CMS technology WordPress version 5.7.1, PHP language, associated with the Elementor page builder.
The website cannot be held responsible for any material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, free of viruses, and with an up-to-date latest generation browser. The site https://twistandcie.com/ is hosted by a provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).
The aim is to provide a service that ensures the highest accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, improvement of its infrastructures, failure of its infrastructures, or if the Services generate traffic deemed abnormal.
https://twistandcie.com/ and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines, or computer and telephone equipment related in particular to network congestion preventing access to the server.
5. INTELLECTUAL PROPERTY AND COUNTERFEITING
https://twistandcie.com/ owns the intellectual property rights and holds the rights of use on all the elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written permission of https://twistandcie.com/.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
6. LIMITATIONS OF LIABILITY
https://twistandcie.com/ acts as the publisher of the site. https://twistandcie.com/ is responsible for the quality and accuracy of the Content it publishes.
https://twistandcie.com/ cannot be held responsible for direct and indirect damage caused to the user’s equipment when accessing the website https://twistandcie.com/, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.
https://twistandcie.com/ shall also not be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site https://twistandcie.com/.
Interactive spaces (possibility to ask questions in the contact area) are available to users. https://twistandcie.com/ reserves the right to delete, without prior notice, any content posted in this space that would contravene the applicable law in France, particularly the provisions relating to data protection. Where appropriate, https://twistandcie.com/ also reserves the possibility of questioning the civil and/or criminal liability of the user, particularly in the event of a racist, offensive, defamatory, or pornographic message, whatever the medium used (text, photograph, etc.).
7. MANAGEMENT OF PERSONAL DATA
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 PERSONAL DATA COLLECTION MANAGERS
For the Personal Data collected in the context of creating the User’s personal account and browsing the Site, the data controller is: TWIST AND CIE. https://twistandcie/ is represented by TWIST AND CIE SASU, its legal representative.
As the data controller, https://twistandcie.com/ undertakes to comply with the legal provisions in force. It is up to the Client to establish the purposes of processing their data, to provide full information to their prospects and clients, from the collection of their consent, regarding the processing of their personal data, and to maintain a register of processing activities consistent with reality. Whenever https://twistandcie.com/ processes Personal Data, https://twistandcie.com/ takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with respect to the purposes for which https://twistandcie.com/ processes them.
7.2 PURPOSE OF DATA COLLECTED
https://twistandcie.com/ may process all or part of the data:
– To enable browsing on the Site and the management and traceability of the services and services ordered by the user: connection and usage data of the Site, invoicing, order history, etc.
– To prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed).
– To improve navigation on the Site: connection and usage data.
– To conduct optional satisfaction surveys on https://twistandcie.com/: email address.
– To carry out communication campaigns (SMS, email): phone number, email address.
https://twistandcie.com/ does not sell your personal data, which is therefore only used out of necessity or for statistical and analysis purposes.
7.3 RIGHTS OF ACCESS, RECTIFICATION, AND OPPOSITION
In accordance with European regulations in force, users of https://twistandcie.com/ have the following rights:
– The right of access (Article 15 GDPR) and rectification (Article 16 GDPR), update, completeness of User data, the right to block or erase User data of a personal nature (Article 17 of the GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or retention is prohibited.
– The right to withdraw consent at any time (Article 13-2c GDPR).
– The right to limit the processing of User data (Article 18 GDPR).
– The right to object to the processing of User data (Article 21 GDPR).
– The right to the portability of the data that Users have provided, when such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR).
– The right to define the fate of User data after their death and to choose to whom https://twistandcie.com/ should communicate (or not) its data to a third party that they have previously designated.
As soon as https://twistandcie.com/ becomes aware of the death of a User and in the absence of instructions from them, https://twistandcie.com/ undertakes to destroy their data, except if its retention is necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how https://twistandcie.com/ uses their Personal Data, ask to rectify them or oppose their processing, the User can contact https://twistandcie.com/ in writing at the following address: TWIST AND CIE 16, rue Antonin Raynaud, 92300 Levallois-Perret. In this case, the User must indicate the Personal Data that they would like https://twistandcie.com/ to correct, update, or delete, by identifying themselves precisely with a copy of an identity document (ID card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on https://twistandcie.com/ by law, in particular with regard to the retention or archiving of documents. Finally, users of https://twistandcie.com/ can file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 NON-COMMUNICATION OF PERSONAL DATA
https://twistandcie.com/ refrains from processing, hosting, or transferring the Information collected on its Clients to a country located outside the European Union or recognized as “unsuitable” by the European Commission without prior notice to the client. However, https://twistandcie.com/ remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
https://twistandcie.com/ undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of https://twistandcie.com/, the latter must inform the Client as soon as possible and communicate to them the corrective measures taken. Moreover, https://twistandcie.com/ does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of https://twistandcie.com/ and subcontractors (service providers), exclusively to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to the data of https://twistandcie.com/ users are mainly our customer service agents.
8. NOTIFICATION OF INCIDENTS
No matter how much effort is made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot, therefore, guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether they are at a national or European level. We are committed to fully informing our Clients of all matters relating to the security of their accounts and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.
No personal information of the user of the site https://twistandcie.com/ is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothesis of the purchase of https://twistandcie.com/ and its rights would allow the transmission of said information to the potential purchaser who would in turn be held to the same obligation to store and modify data with respect to the user of the site https://twistandcie.com/.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://twistandcie.com/ uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, https://twistandcie.com/ takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. HYPERTEXT LINKS “COOKIES” AND INTERNET TAGS
The site https://twistandcie.com/ contains a number of hypertext links to other sites, set up with the authorization of https://twistandcie.com/. However, https://twistandcie.com/ does not have the possibility to verify the content of the sites visited, and will therefore not assume any responsibility in this regard.
Unless you decide to disable cookies, you accept that the site may use them. You may disable these cookies at any time for free using the disabling possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1”COOKIES”
A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal (e.g., computer, smartphone). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies will not damage the User’s terminal in any way.
https://twistandcie.com/ is likely to process the User’s information concerning their visit to the Site, such as the pages consulted, searches performed. This information enables https://twistandcie.com/ to improve the content of the Site, the User’s navigation.
Cookies facilitating navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not they wish to accept them so that cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure their browser software so that the acceptance or rejection of cookies is proposed to them from time to time, before a cookie is likely to be saved in their terminal. https://twistandcie.com/ informs the User that, in this case, it is possible that the functionalities of their browser software may not be fully available.
If the User refuses the saving of cookies in their terminal or browser, or if the User deletes those which are registered there, the User is informed that their browsing and experience on the Site may be limited. This could also be the case when https://twistandcie.com/ or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language, and display settings, or the country from which the terminal seems to be connected to the Internet.
If necessary, https://twistandcie.com/ declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by https://twistandcie.com/, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://twistandcie.com/ to save or consult the Cookies necessary for their operation due to the User’s choice. For the management of cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will indicate how the User can change their wishes regarding cookies.
At any time, the User may choose to express and modify their wishes regarding cookies. https://twistandcie.com/ may also use the services of external providers to help collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin, and Google Plus appearing on the Site of https://twistandcie.com/ or in its mobile application and if the User has accepted the deposit of cookies by continuing their browsing on the Website or mobile application of https://twistandcie.com/, Twitter, Facebook, Linkedin, and Google Plus may also place cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only placed on your terminals if you consent to them, by continuing your browsing on the Website or the mobile application of https://twistandcie.com/. At any time, the User may nevertheless withdraw their consent to https://twistandcie.com/ depositing this type of cookies.
9.2 INTERNET TAGS
https://twistandcie.com/ may occasionally use Internet tags (also known as action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) and deploy them through a partner specializing in web analysis that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements that allow users to access the Site and on the various pages of it.
This technology allows https://twistandcie.com/ to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external provider may potentially collect information about visitors to the Site and other websites through these tags, compile reports on the activity of the Site for the attention of https://twistandcie.com/, and provide other services related to the use of it and the Internet.
10. APPLICABLE LAW AND JURISDICTION
Any dispute in connection with the use of the site https://twistandcie.com/ is subject to French law. Apart from cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Paris.
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